{"id":883,"date":"2022-12-09T19:42:28","date_gmt":"2022-12-09T19:42:28","guid":{"rendered":"https:\/\/cssun.net\/?page_id=883"},"modified":"2026-10-17T11:00:03","modified_gmt":"2026-10-17T11:00:03","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/cssun.net\/ar\/technical-support\/","title":{"rendered":"\u062f\u0639\u0645 \u0641\u0646\u064a"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"883\" class=\"elementor elementor-883\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-sv11001 e-con-full e-flex e-con e-parent\" data-id=\"sv11001\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-sv11002 elementor-widget elementor-widget-html\" data-id=\"sv11002\" data-element_type=\"widget\" data-e-type=\"widget\" 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.badge{font-size:12px;color:#647067}#cssun-service-technical-support .check{padding:28px;background:#f3f7f1}#cssun-service-technical-support .step{font-size:38px;font-weight:700;color:#378e3e}#cssun-service-technical-support .section ul{padding-left:22px}#cssun-service-technical-support .note{padding:18px;background:#fff6e6;color:#6a532d;font-size:14px}@media(max-width:700px){#cssun-service-technical-support .cards{grid-template-columns:1fr}#cssun-service-technical-support .doc{grid-template-columns:1fr}#cssun-service-technical-support .doc .button{justify-self:start}}#cssun-service-technical-support h1,#cssun-service-technical-support h2,#cssun-service-technical-support h3{font-weight:700}.elementor-element-sv11001{padding:0!important;gap:0!important;width:100%!important;max-width:none!important}<\/style><div id=\"cssun-service-technical-support\"><section class=\"hero\"><div class=\"wrap\"><p class=\"crumb\">Technical Service \/ Technical Support<\/p><h1>\u062f\u0639\u0645 \u0641\u0646\u064a<\/h1><p class=\"lead\">Practical support for battery selection, system matching and product inquiries.<\/p><\/div><\/section><nav class=\"quick wrap\" aria-label=\"Technical service\"><a href=\"https:\/\/cssun.net\/ar\/network-service\/\">Partner Network<\/a><a href=\"https:\/\/cssun.net\/ar\/technical-support\/\">\u062f\u0639\u0645 \u0641\u0646\u064a<\/a><a href=\"https:\/\/cssun.net\/ar\/faqs\/\">\u0623\u0633\u0626\u0644\u0629 \u0648\u0623\u062c\u0648\u0628\u0629<\/a><a href=\"https:\/\/cssun.net\/ar\/tech-doc-download\/\">Downloads<\/a><\/nav><section class=\"wrap section\"><h2>How Can We Help?<\/h2><div class=\"cards\"><article class=\"card\"><h3>Choose a Battery<\/h3><p>Discuss your application, capacity requirements and inverter model with CSSUN.<\/p><a class=\"textlink\" href=\"mailto:sales@cssun.net?subject=Battery%20selection%20inquiry\">Discuss Your Requirements \u2192<\/a><\/article><article class=\"card\"><h3>Check System Compatibility<\/h3><p>Identify the battery and inverter models before confirming a system combination.<\/p><a class=\"textlink\" href=\"https:\/\/cssun.net\/ar\/inverter-compatible\/\">Inverter Compatibility \u2192<\/a><\/article><article class=\"card\"><h3>Get Product Support<\/h3><p>Send the product details and a description of the issue to help us review your request.<\/p><a class=\"textlink\" href=\"#prepare\">Prepare a Support Request \u2192<\/a><\/article><\/div><\/section><section class=\"support\"><div class=\"wrap section join\" id=\"prepare\"><div><h2>Help Us Understand Your System<\/h2><p>Include these details in your message so we can identify the product and understand your question.<\/p><div class=\"actions\"><a class=\"button\" href=\"mailto:sales@cssun.net?subject=Technical%20support%20request\">Email Technical Support<\/a><a class=\"button outline\" href=\"https:\/\/wa.me\/8613798341910\" rel=\"nofollow noopener\" target=\"_blank\">Chat on WhatsApp<\/a><\/div><\/div><div class=\"check\"><ul><li>Battery model and serial number<\/li><li>Order reference or purchase date<\/li><li>Inverter \/ charger model and firmware, if available<\/li><li>Application and system configuration<\/li><li>Issue description, error codes and photos<\/li><li>Your country and contact information<\/li><\/ul><\/div><\/div><\/section><section class=\"wrap section\"><h2>Product Knowledge &amp; Training<\/h2><p class=\"intro\">Discuss training requirements for your team, installation partners or customers. Topics and arrangements are confirmed with CSSUN for your project.<\/p><div class=\"cards\"><article class=\"card\"><h3>Product Fundamentals<\/h3><p>Product features, working principles and the relevant documentation.<\/p><\/article><article class=\"card\"><h3>Application Guidance<\/h3><p>Product selection and lessons from battery and energy storage applications.<\/p><\/article><article class=\"card\"><h3>Operation &amp; Maintenance<\/h3><p>Model-specific manuals, operating requirements and maintenance guidance.<\/p><\/article><\/div><div class=\"actions\"><a class=\"button\" href=\"https:\/\/cssun.net\/ar\/contact-us\/\">Discuss Training Needs<\/a><a class=\"button outline\" href=\"https:\/\/cssun.net\/ar\/tech-doc-download\/\">Browse Documents<\/a><\/div><\/section><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7d54719 elementor-section-height-min-height elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"7d54719\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-d9ecba3\" data-id=\"d9ecba3\" data-element_type=\"column\" data-e-type=\"column\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-681e01c elementor-widget elementor-widget-heading\" data-id=\"681e01c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Welcome to be CSSUN Partner<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b2531b1 elementor-widget elementor-widget-heading\" data-id=\"b2531b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">\u0645\u0648\u0632\u0639 \u060c \u062a\u0627\u062c\u0631 \u062a\u062c\u0632\u0626\u0629 \u060c \u062a\u0627\u062c\u0631 \u062c\u0645\u0644\u0629\n<br>Join Us With Any Of These Roles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-c1b39a3\" data-id=\"c1b39a3\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap\">\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-c0df2d5 elementor-reverse-mobile elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"c0df2d5\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-33 elementor-top-column elementor-element elementor-element-9cd413e\" data-id=\"9cd413e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-9a32bd8 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9a32bd8\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[],&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;],&quot;sticky_offset&quot;:100,&quot;sticky_parent&quot;:&quot;yes&quot;,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-524b4aa\" data-id=\"524b4aa\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0f56738 elementor-widget elementor-widget-heading\" data-id=\"0f56738\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">\u062e\u062f\u0645\u0629 \u062a\u0642\u0646\u064a\u0629\n<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-058e801 Categories-Menu elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-global elementor-global-920 elementor-widget-icon-list\" data-id=\"058e801\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ar\/network-service\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u062e\u062f\u0645\u0629 \u0627\u0644\u0634\u0628\u0643\u0629<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ar\/technical-support\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u062f\u0639\u0645 \u0641\u0646\u064a<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ar\/faqs\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u0623\u0633\u0626\u0644\u0629 \u0648\u0623\u062c\u0648\u0628\u0629<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"\/ar\/tech-doc-download\/\">\n\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">\u062a\u0646\u0632\u064a\u0644 Tech Doc<\/span>\n\t\t\t\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f713cb1 elementor-cta--skin-cover elementor-bg-transform elementor-bg-transform-zoom-in elementor-widget elementor-widget-call-to-action\" data-id=\"f713cb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"call-to-action.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-cta\">\n\t\t\t\t\t<div class=\"elementor-cta__bg-wrapper\">\n\t\t\t\t<div class=\"elementor-cta__bg elementor-bg\" style=\"background-image: url(https:\/\/cssun.net\/wp-content\/uploads\/2022\/12\/Need-Help-BG-1024x464.jpg);\" role=\"img\" aria-label=\"Need Help BG\"><\/div>\n\t\t\t\t<div class=\"elementor-cta__bg-overlay\"><\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-cta__content\">\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"elementor-cta__title elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\t\u0647\u0644 \u062a\u062d\u062a\u0627\u062c \u0628\u0637\u0627\u0631\u064a\u0629 \u0639\u0627\u062c\u0644\u0629\u061f\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__description elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t\t\u064a\u0645\u0643\u0646\u0643 \u0627\u0644\u0627\u062a\u0635\u0627\u0644 \u0628\u0646\u0627 \u0628\u0623\u064a \u0637\u0631\u064a\u0642\u0629 \u062a\u0646\u0627\u0633\u0628\u0643. \u0646\u062d\u0646 \u0645\u062a\u0648\u0627\u062c\u062f\u0648\u0646 \u0639\u0644\u0649 \u0645\u062f\u0627\u0631 \u0627\u0644\u0633\u0627\u0639\u0629 \u0637\u0648\u0627\u0644 \u0623\u064a\u0627\u0645 \u0627\u0644\u0623\u0633\u0628\u0648\u0639 \u0639\u0628\u0631: sales@cssun.net \u0623\u0648 WhatsApp \/ WeChat: +8613798341910\t\t\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-cta__button-wrapper elementor-cta__content-item elementor-content-item\">\n\t\t\t\t\t<a class=\"elementor-cta__button elementor-button elementor-size-md\" href=\"\/ar\/contact-us\/\">\n\t\t\t\t\t\t\u0627\u062a\u0635\u0644 \u0628\u0646\u0627\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddc904b elementor-widget elementor-widget-spacer\" data-id=\"ddc904b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-63220e9 elementor-widget elementor-widget-heading\" data-id=\"63220e9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">\u0645\u0646\u062a\u062c\u0627\u062a \u062c\u062f\u064a\u062f\u0629<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-857f6a7 elementor-widget elementor-widget-image\" data-id=\"857f6a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"106\" height=\"21\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2022\/11\/title_line.png\" class=\"attachment-large size-large wp-image-62\" alt=\"Power Battery\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-78096b3 elementor-grid-1 elementor-grid-tablet-1 elementor-posts--thumbnail-left elementor-grid-mobile-1 elementor-widget elementor-widget-posts\" data-id=\"78096b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;classic_columns&quot;:&quot;1&quot;,&quot;classic_columns_tablet&quot;:&quot;1&quot;,&quot;classic_row_gap&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:20,&quot;sizes&quot;:[]},&quot;classic_columns_mobile&quot;:&quot;1&quot;,&quot;classic_row_gap_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;classic_row_gap_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"posts.classic\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-posts-container elementor-posts elementor-posts--skin-classic elementor-grid\" role=\"list\">\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9808 products type-products status-publish has-post-thumbnail hentry product_category-ci-big-ess\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cssun.net\/ar\/products\/pcs-combiner-cabinet\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"161\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-PCS-Combiner-Cabinet-p2-0-Image29-300x161.jpg\" class=\"attachment-medium size-medium wp-image-9797\" alt=\"\" srcset=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-PCS-Combiner-Cabinet-p2-0-Image29-300x161.jpg 300w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-PCS-Combiner-Cabinet-p2-0-Image29-18x10.jpg 18w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-PCS-Combiner-Cabinet-p2-0-Image29.jpg 461w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/cssun.net\/ar\/products\/pcs-combiner-cabinet\/\">\n\t\t\t\tPCS | Combiner Cabinet\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>PCS and combiner cabinets for engineered energy<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/cssun.net\/ar\/products\/pcs-combiner-cabinet\/\" aria-label=\"Read more about PCS | Combiner Cabinet\" tabindex=\"-1\">\n\t\t\t\u0627\u0642\u0631\u0623 \u0623\u0643\u062b\u0631\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9807 products type-products status-publish has-post-thumbnail hentry product_category-ci-big-ess\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cssun.net\/ar\/products\/lv-rack-battery-bank\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img decoding=\"async\" width=\"300\" height=\"163\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-LV-Battery-Rack-48-96kWh-p1-0-Image15-300x163.jpg\" class=\"attachment-medium size-medium wp-image-9785\" alt=\"\" srcset=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-LV-Battery-Rack-48-96kWh-p1-0-Image15-300x163.jpg 300w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-LV-Battery-Rack-48-96kWh-p1-0-Image15-18x10.jpg 18w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-LV-Battery-Rack-48-96kWh-p1-0-Image15.jpg 459w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/cssun.net\/ar\/products\/lv-rack-battery-bank\/\">\n\t\t\t\tLV Rack Battery Bank\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Low-voltage battery racks built from 51.2V 314Ah<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/cssun.net\/ar\/products\/lv-rack-battery-bank\/\" aria-label=\"Read more about LV Rack Battery Bank\" tabindex=\"-1\">\n\t\t\t\u0627\u0642\u0631\u0623 \u0623\u0643\u062b\u0631\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9806 products type-products status-publish has-post-thumbnail hentry product_category-ci-big-ess\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cssun.net\/ar\/products\/american-standard-bess\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"166\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired-300x166.png\" class=\"attachment-medium size-medium wp-image-9813\" alt=\"\" srcset=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired-300x166.png 300w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired-1024x567.png 1024w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired-768x425.png 768w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired-1536x850.png 1536w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired-18x10.png 18w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-American-Std-BESS-repaired.png 1686w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/cssun.net\/ar\/products\/american-standard-bess\/\">\n\t\t\t\tAmerican Std. BESS\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Battery storage cabinets with three-phase AC voltage<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/cssun.net\/ar\/products\/american-standard-bess\/\" aria-label=\"Read more about American Std. BESS\" tabindex=\"-1\">\n\t\t\t\u0627\u0642\u0631\u0623 \u0623\u0643\u062b\u0631\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9805 products type-products status-publish has-post-thumbnail hentry product_category-ci-big-ess\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cssun.net\/ar\/products\/bess-261kwh-522kwh\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"165\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-BESS-261kWh-522kWh-p2-3-Image57-300x165.jpg\" class=\"attachment-medium size-medium wp-image-9780\" alt=\"\" srcset=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-BESS-261kWh-522kWh-p2-3-Image57-300x165.jpg 300w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-BESS-261kWh-522kWh-p2-3-Image57-18x10.jpg 18w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-BESS-261kWh-522kWh-p2-3-Image57.jpg 446w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/cssun.net\/ar\/products\/bess-261kwh-522kwh\/\">\n\t\t\t\tBESS 261kWh &#038; 522kWh\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Compare the 261kWh and 522kWh cabinet families,<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/cssun.net\/ar\/products\/bess-261kwh-522kwh\/\" aria-label=\"Read more about BESS 261kWh &#038; 522kWh\" tabindex=\"-1\">\n\t\t\t\u0627\u0642\u0631\u0623 \u0623\u0643\u062b\u0631\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<article class=\"elementor-post elementor-grid-item post-9804 products type-products status-publish has-post-thumbnail hentry product_category-ci-big-ess\" role=\"listitem\">\n\t\t\t\t<a class=\"elementor-post__thumbnail__link\" href=\"https:\/\/cssun.net\/ar\/products\/on-grid-bess-800v-690v\/\" tabindex=\"-1\">\n\t\t\t<div class=\"elementor-post__thumbnail\"><img loading=\"lazy\" decoding=\"async\" width=\"218\" height=\"300\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-On-Grid-BESS-800V-690V-p1-1-Image17-218x300.jpg\" class=\"attachment-medium size-medium wp-image-9792\" alt=\"\" srcset=\"https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-On-Grid-BESS-800V-690V-p1-1-Image17-218x300.jpg 218w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-On-Grid-BESS-800V-690V-p1-1-Image17-745x1024.jpg 745w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-On-Grid-BESS-800V-690V-p1-1-Image17-768x1056.jpg 768w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-On-Grid-BESS-800V-690V-p1-1-Image17-9x12.jpg 9w, https:\/\/cssun.net\/wp-content\/uploads\/2026\/10\/CSSUN-CI-On-Grid-BESS-800V-690V-p1-1-Image17.jpg 1019w\" sizes=\"(max-width: 218px) 100vw, 218px\" \/><\/div>\n\t\t<\/a>\n\t\t\t\t<div class=\"elementor-post__text\">\n\t\t\t\t<h3 class=\"elementor-post__title\">\n\t\t\t<a href=\"https:\/\/cssun.net\/ar\/products\/on-grid-bess-800v-690v\/\">\n\t\t\t\tOn-Grid BESS 800V | 690V\t\t\t<\/a>\n\t\t<\/h3>\n\t\t\t\t<div class=\"elementor-post__excerpt\">\n\t\t\t<p>Integrated grid-connected battery energy storage with BMS,<\/p>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-post__read-more-wrapper\">\n\t\t\n\t\t<a class=\"elementor-post__read-more\" href=\"https:\/\/cssun.net\/ar\/products\/on-grid-bess-800v-690v\/\" aria-label=\"Read more about On-Grid BESS 800V | 690V\" tabindex=\"-1\">\n\t\t\t\u0627\u0642\u0631\u0623 \u0623\u0643\u062b\u0631\t\t<\/a>\n\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/article>\n\t\t\t\t<\/div>\n\t\t\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-66 elementor-top-column elementor-element elementor-element-9ee2eac\" data-id=\"9ee2eac\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-df2529b elementor-widget elementor-widget-heading\" data-id=\"df2529b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CSSUN TECHNICAL ADVANTAGE\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d9666c7 secondary-color elementor-widget elementor-widget-text-editor\" data-id=\"d9666c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>\u0628\u0637\u0627\u0631\u064a\u0629 CS<\/strong> has setup world-class R&amp;D centers in Foshan Guangdong China, gathering a large number of industry elite including two professors and a dozen senior engineers who have rich experience in battery research, as well as manufacturing, R&amp;D of data center and key infrastructure equipment. the performance of our products has high international standards and a variety of technologies have been granted national and international patents such as the UPS, battery charger, Smart IT Cabin Solution etc. Therefore, choose CSSUN, you can get professional support with<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bbe9156 secondary-color elementor-widget elementor-widget-text-editor\" data-id=\"bbe9156\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<ul><li>\u0623\u0648\u0631\u0627\u0642 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0634\u0627\u0645\u0644\u0629 \u060c \u0648\u0627\u0644\u0642\u0631\u0627\u0621\u0627\u062a \u060c \u0648\u0627\u0644\u0628\u0631\u0645\u062c\u064a\u0627\u062a \u060c \u0648\u0627\u0644\u0634\u0647\u0627\u062f\u0627\u062a \u061b<\/li><li>\u0648\u0642\u062a \u0627\u0633\u062a\u062c\u0627\u0628\u0629 24 \u0633\u0627\u0639\u0629 \u0644\u062f\u0639\u0645 \u0645\u0648\u0627\u0642\u0639 \u0627\u0644\u0645\u0634\u0631\u0648\u0639 \u061b<\/li><li>\u0627\u0644\u0645\u0647\u0646\u062f\u0633\u064a\u0646 \u0630\u0648\u064a \u0627\u0644\u062e\u0628\u0631\u0629 \u0644\u062a\u0642\u062f\u064a\u0645 \u0645\u0632\u064a\u062c \u0633\u0644\u0633 \u0645\u0646 \u0627\u0644\u0645\u0646\u062a\u062c\u0627\u062a \u0648\u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0645\u062e\u0635\u0635\u0629.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5eeb703 elementor-widget elementor-widget-image\" data-id=\"5eeb703\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"800\" height=\"370\" src=\"https:\/\/cssun.net\/wp-content\/uploads\/2024\/05\/CSSUN-Lithium-Manufacturer-Project-show.webp\" class=\"attachment-large size-large wp-image-5533\" alt=\"CSSUN COMPANY is a Chinese Lithium Battery Manufacturer\" srcset=\"https:\/\/cssun.net\/wp-content\/uploads\/2024\/05\/CSSUN-Lithium-Manufacturer-Project-show.webp 1024w, https:\/\/cssun.net\/wp-content\/uploads\/2024\/05\/CSSUN-Lithium-Manufacturer-Project-show-300x139.webp 300w, https:\/\/cssun.net\/wp-content\/uploads\/2024\/05\/CSSUN-Lithium-Manufacturer-Project-show-768x355.webp 768w, https:\/\/cssun.net\/wp-content\/uploads\/2024\/05\/CSSUN-Lithium-Manufacturer-Project-show-18x8.webp 18w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c80f556 elementor-widget elementor-widget-heading\" data-id=\"c80f556\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">CSSUN TECHNICAL TRAINING\n\n\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6edf72c secondary-color elementor-widget elementor-widget-text-editor\" data-id=\"6edf72c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>CSSUN training program is designed to meet the practical application, training objectives include CSSUN partners, users and employees. The training course will vary according to the background of trainees. We can provide training in the following areas:<\/p><ul><li>\u0645\u0642\u062f\u0645\u0629 \u0645\u0628\u062f\u0623 \u0639\u0645\u0644 \u0627\u0644\u0645\u0646\u062a\u062c<\/li><li>\u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0639\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u0635\u064a\u0627\u0646\u0629 \u0627\u0644\u0645\u0646\u062a\u062c<\/li><li>\u0634\u0631\u062d \u062d\u0627\u0644\u0629 \u062a\u0637\u0628\u064a\u0642 \u0627\u0644\u0645\u0646\u062a\u062c<\/li><li>\u062f\u0648\u0631\u0627\u062a \u0645\u062e\u0635\u0635\u0629 \u0644\u0639\u0645\u0644\u0627\u0621 \u0645\u062d\u062f\u062f\u064a\u0646<\/li><\/ul><p>\u0633\u064a\u0633\u0627\u0639\u062f\u0643 \u0627\u0644\u062a\u062f\u0631\u064a\u0628 \u0627\u0644\u062f\u0642\u064a\u0642 \u0639\u0644\u0649 \u0627\u0644\u0627\u0633\u062a\u062c\u0627\u0628\u0629 \u0628\u0633\u0631\u0639\u0629 \u0648\u0643\u0641\u0627\u0621\u0629 \u0641\u064a \u0623\u064a \u0645\u0648\u0642\u0641 \u060c \u0645\u0645\u0627 \u064a\u0633\u0627\u0639\u062f\u0643 \u0639\u0644\u0649 \u062a\u062d\u0633\u064a\u0646 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0627\u0644\u062a\u0634\u063a\u064a\u0644\u064a\u0629 \u0644\u0645\u0646\u0634\u0623\u0629 \u0627\u0644\u062a\u0635\u0646\u064a\u0639.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t<div class=\"elementor-element elementor-element-sm20001 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"sm20001\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;jet_parallax_layout_list&quot;:[]}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-sm20002 elementor-widget elementor-widget-html\" data-id=\"sm20002\" data-element_type=\"widget\" data-e-type=\"widget\" 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.doc{gap:9px}#cssun-mobile-technical-support .quick{gap:18px}}}<\/style><div id=\"cssun-mobile-technical-support\"><section class=\"hero\"><div class=\"wrap\"><p class=\"crumb\">\u062e\u062f\u0645\u0629 \u062a\u0642\u0646\u064a\u0629<\/p><h1>\u062f\u0639\u0645 \u0641\u0646\u064a<\/h1><p class=\"lead\">Choose the support you need for your battery or energy storage system.<\/p><\/div><\/section><nav class=\"quick wrap\" aria-label=\"\u062e\u062f\u0645\u0629 \u062a\u0642\u0646\u064a\u0629\"><a href=\"https:\/\/cssun.net\/ar\/network-service\/\">Partner Network<\/a><a aria-current=\"page\" href=\"https:\/\/cssun.net\/ar\/technical-support\/\">\u062f\u0639\u0645 \u0641\u0646\u064a<\/a><a href=\"https:\/\/cssun.net\/ar\/faqs\/\">\u0623\u0633\u0626\u0644\u0629 \u0648\u0623\u062c\u0648\u0628\u0629<\/a><a href=\"https:\/\/cssun.net\/ar\/tech-doc-download\/\">Downloads<\/a><\/nav><section class=\"wrap section\"><h2>How Can We Help?<\/h2><div class=\"support-choices\"><details class=\"support-choice\"><summary>Choose a Battery<\/summary><div class=\"choice-body\"><p>Discuss your application, capacity requirements and inverter model with CSSUN.<\/p><a class=\"textlink\" href=\"mailto:sales@cssun.net?subject=Battery%20selection%20inquiry\">Discuss Your Requirements \u2192<\/a><\/div><\/details><details class=\"support-choice\"><summary>Check System Compatibility<\/summary><div class=\"choice-body\"><p>Identify the battery and inverter models before confirming a system combination.<\/p><a class=\"textlink\" href=\"https:\/\/cssun.net\/ar\/inverter-compatible\/\">Inverter Compatibility \u2192<\/a><\/div><\/details><details class=\"support-choice\"><summary>Get Product Support<\/summary><div class=\"choice-body\"><p>Send the product details and a description of the issue to help us review your request.<\/p><a class=\"textlink\" href=\"#prepare\">Prepare a Support Request \u2192<\/a><\/div><\/details><\/div><\/section><section class=\"support\"><div class=\"wrap section join\" id=\"prepare\"><div><h2>Help Us Understand Your System<\/h2><p>Include these details in your message so we can identify the product and understand your question.<\/p><div class=\"actions\"><a class=\"button\" href=\"mailto:sales@cssun.net?subject=Technical%20support%20request\">Email Technical Support<\/a><a class=\"button outline\" href=\"https:\/\/wa.me\/8613798341910\" rel=\"nofollow noopener\" target=\"_blank\">Chat on WhatsApp<\/a><\/div><\/div><div class=\"check\"><ul><li>Battery model and serial number<\/li><li>Order reference or purchase date<\/li><li>Inverter \/ charger model and firmware, if available<\/li><li>Application and system configuration<\/li><li>Issue description, error codes and photos<\/li><li>Your country and contact information<\/li><\/ul><\/div><\/div><\/section><section class=\"wrap section\"><h2>Product Knowledge &amp; Training<\/h2><p class=\"intro\">Discuss training requirements for your team, installation partners or customers. Topics and arrangements are confirmed with CSSUN for your project.<\/p><div class=\"cards\"><article class=\"card\"><h3>Product Fundamentals<\/h3><p>Product features, working principles and the relevant documentation.<\/p><\/article><article class=\"card\"><h3>Application Guidance<\/h3><p>Product selection and lessons from battery and energy storage applications.<\/p><\/article><article class=\"card\"><h3>Operation &amp; Maintenance<\/h3><p>Model-specific manuals, operating requirements and maintenance guidance.<\/p><\/article><\/div><div class=\"actions\"><a class=\"button\" href=\"https:\/\/cssun.net\/ar\/contact-us\/\">Discuss Training Needs<\/a><a class=\"button outline\" href=\"https:\/\/cssun.net\/ar\/tech-doc-download\/\">Browse Documents<\/a><\/div><\/section><\/div><script data-no-optimize=\"1\" data-no-defer=\"1\">(()=>{const root=document.getElementById(\"cssun-mobile-technical-support\");root.querySelectorAll('.support-choice').forEach(x=>x.addEventListener('toggle',()=>{if(x.open)root.querySelectorAll('.support-choice').forEach(y=>{if(y!==x)y.open=false})}));const active=root.querySelector('.quick [aria-current]'),nav=root.querySelector('.quick');if(active&&active.offsetLeft-nav.offsetLeft+active.offsetWidth>nav.clientWidth)nav.scrollLeft=active.offsetLeft-nav.offsetLeft+active.offsetWidth-nav.clientWidth+18;})();<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Technical Service \/ Technical Support Technical Support Practical support for battery selection, system matching and product inquiries. Partner NetworkTechnical SupportFAQsDownloads How Can We Help? Choose a Battery Discuss your application, capacity requirements and inverter model with CSSUN. Discuss Your Requirements \u2192 Check System Compatibility Identify the battery and inverter models before confirming a system combination. 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