Technical Service / Technical Support

Техническая поддержка

Practical support for battery selection, system matching and product inquiries.

How Can We Help?

Check System Compatibility

Identify the battery and inverter models before confirming a system combination.

Inverter Compatibility →

Help Us Understand Your System

Include these details in your message so we can identify the product and understand your question.

  • Battery model and serial number
  • Order reference or purchase date
  • Inverter / charger model and firmware, if available
  • Application and system configuration
  • Issue description, error codes and photos
  • Your country and contact information

Product Knowledge & Training

Discuss training requirements for your team, installation partners or customers. Topics and arrangements are confirmed with CSSUN for your project.

Product Fundamentals

Product features, working principles and the relevant documentation.

Application Guidance

Product selection and lessons from battery and energy storage applications.

Operation & Maintenance

Model-specific manuals, operating requirements and maintenance guidance.

Техническая поддержка

Welcome to be CSSUN Partner

Дистрибьютор, Розничный продавец, Оптовый продавец
Join Us With Any Of These Roles

Техническое обслуживание

Срочно нужен аккумулятор?

Вы можете связаться с нами любым удобным для вас способом. Мы доступны 24/7 через: sales@cssun.net или WhatsApp/WeChat: +8613798341910
новые продукты
Power Battery

CSSUN TECHNICAL ADVANTAGE

КС Батарея has setup world-class R&D centers in Foshan Guangdong China, gathering a large number of industry elite including two professors and a dozen senior engineers who have rich experience in battery research, as well as manufacturing, R&D of data center and key infrastructure equipment. the performance of our products has high international standards and a variety of technologies have been granted national and international patents such as the UPS, battery charger, Smart IT Cabin Solution etc. Therefore, choose CSSUN, you can get professional support with

  • полные спецификации, руководства, программное обеспечение и сертификаты;
  • 24-часовое время отклика для поддержки сайтов проекта;
  • опытных инженеров, чтобы предложить идеальное сочетание индивидуальных продуктов и решений.
CSSUN COMPANY is a Chinese Lithium Battery Manufacturer

CSSUN TECHNICAL TRAINING

CSSUN training program is designed to meet the practical application, training objectives include CSSUN partners, users and employees. The training course will vary according to the background of trainees. We can provide training in the following areas:

  • Введение принципа работы продукта
  • Обучение навыкам обслуживания продукции
  • Объяснение случая применения продукта
  • Индивидуальные курсы для конкретных клиентов

Грамотное обучение поможет вам быстро и эффективно реагировать в любой ситуации, помогая повысить эффективность работы производственного предприятия.

Техническое обслуживание

Техническая поддержка

Choose the support you need for your battery or energy storage system.

How Can We Help?

Choose a Battery

Discuss your application, capacity requirements and inverter model with CSSUN.

Discuss Your Requirements →
Check System Compatibility

Identify the battery and inverter models before confirming a system combination.

Inverter Compatibility →
Get Product Support

Send the product details and a description of the issue to help us review your request.

Prepare a Support Request →

Help Us Understand Your System

Include these details in your message so we can identify the product and understand your question.

  • Battery model and serial number
  • Order reference or purchase date
  • Inverter / charger model and firmware, if available
  • Application and system configuration
  • Issue description, error codes and photos
  • Your country and contact information

Product Knowledge & Training

Discuss training requirements for your team, installation partners or customers. Topics and arrangements are confirmed with CSSUN for your project.

Product Fundamentals

Product features, working principles and the relevant documentation.

Application Guidance

Product selection and lessons from battery and energy storage applications.

Operation & Maintenance

Model-specific manuals, operating requirements and maintenance guidance.

Что Вы ищете?

Welcome CONTACT CSSUN

Хотя мы хорошо разбираемся в дымовых сигналах, у нас есть более простые способы связаться с вами и ответить на ваши вопросы.

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Project Requirements *
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